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NBN News falters in caption services

ACMA has found NBN Newcastle was remiss in not captioning some of its news services last year.

The Australian Communications and Media Authority has found that NBN Newcastle breached the Broadcasting Services Act by failing to provide captioning services for news segments broadcast during its news services between November and December.

Commercial television licensees must provide a captioning service for all programs transmitted during prime viewing hours as well as news and current affairs programs transmitted outside prime viewing hours.

But ACMA found intermittent captioning in five NBN News services, which would have affected the  comprehensibility to a hearing impaired viewer.

NBN claimed the problem was due to a technical issues with its captioning keyboard and that late stories from the Nine Network may arrive uncaptioned. In these instances, time constraints prevent the captions from getting to air before the next story.

NBN will replace aged equipment in news production and ensure new equipment will be functioning by the end of next month.

Source: ACMA

One Response

  1. They’d want to get some new equipment; several stories have died in mid-stream over the past few nights with a freeze, then back to the newsreader who doesn’t even apologise for the stuff-up.

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