New Foxtel prices from March

By David Knox on January 23, 2013 / Filed Under Pay TV, Top Stories 44

foxtphFoxtel has announced new pricing for its subscribers from March, which sees a range of increases and decreases.

Get Started, currently $45 per month is renamed as Essentials at $47 per month (includes IQ).

Add-on packs Kids & Music, Drama & Lifestyle and Knowledge & Adventure (renamed Documentary & Adventure), currently $16 per month, drop to $15 per month for one, $20 for two and $25 per month for three.

Movies which were $32 per month drop to $25 per month.

But Sport increases from $16 per month to $25 per month.

Foxtel attributes the changes to part of its merger with Austar, bringing different technology platforms and pricing and packaging in both metropolitan and regional areas, into one single product. It claims the revenue it will receive each month will not change as a result of the new prices.

The last price increase was November 2011.

The new prices take effect from March 1st.

Foxtel has already improved the line up for regional customers by adding new channels (MTV Live and MTV Hits) and increasing the number of channels available in HD (MTV Live HD, Nat Geo HD, Discovery HD, Nat Geo Wild HD).

We are currently investing millions of dollars to upgrade MyStar (regional) personal video recorders (PVRs) so that they have the similar functionality to iQ PVRs. This includes the ability to be connected to the internet and get access to Foxtel’s extensive library of catch up on demand content. The upgrade will be complete later in the year.

In the interim we have launched a limited video on demand movie service which means that every movie package subscriber who has an iQ or MyStar PVR will be able to get up to three recent release movies each week at no additional cost. These can be found in the “On Demand – Featured” section of the Planner for iQ and in the “Featured” section of the Planner for MyStar.

We are currently working on the first truly national PVR, the iQ3, which will combine the best of the iQ and MyStar functionality and add many new features that draw on the best set top box technology from around the world.

In March we will introduce a standardised price and package structure (see attachment) which will create a simple and unified national system. Naturally, as we are aligning different and quite complex pricing structures, there will be some customers who will pay a little more and some who will pay the same or less than they currently do. This will be true for both regional and metropolitan customers.

Approximately twenty five per cent of subscribers will save money, around 25% will experience no change in their price and fewer than 1% will receive an increase of more than $3.05.

The total monthly recurring revenue Foxtel receives from subscribers will not increase as a result of these changes.

A key element of the change is that, in future, iQ and MyStar will become standard equipment for all new packages.

The new packaging is simpler with three, equally priced premium options: Sports, Movies & Premium Drama and General Entertainment (which has a further three themed sub-options). Subscribers can choose to change their package month to month to suit their viewing preferences by calling us on 131 999 or visiting My Account at www.foxtel.com.au.

At the same time we are continually seeking to add value to the product that we offer. Recent improvements have included better content (showcase: the “Home of HBO”, the revamp of SoHo for all subscribers, Express content and London 2012), and better technology and access (Foxtel Go for iPad, soon to be extended to PCs, Mac, iPhone and Android devices). These new channels and services have been added at no additional cost to subscribers.

There is plenty more planned for 2013. 

The end game is to have a national company with a single technology platform, and consistent pricing and product offerings. This will take a little more time to achieve, but we are making significant progress towards it.

44 Comments »

  1. Cassh February 1, 2013 at 11:51 pm -

    Further to my comment of 23 Jan, I’ve just received an email from Foxtel saying that my Basic+ Sport package will increase by $1 a month, not $11 their new pricing structure suggested. Are they giving a loyalty bonus to existing customers?

  2. mjmu January 31, 2013 at 10:57 am -

    Six months ago I switched from Foxtel to FetchTV, paying $20 instead of around $70. Much better PVR than the old IQ. I pay $20 per month, which includes free old movies, and PPV premium movies are extra. I watch as many movies as before, and my viewing experience is just as good, yet my bill has been halved.

  3. Jengo January 26, 2013 at 9:55 am -

    Received an email from foxtel advising my subscription will increase by $3 a month. This is due to the new movie package. I don’t see why I should be paying an extra $10 for 2 extra movie channels that I won’t watch. Guess what Foxtel, I will be cancelling my movie subscription on March 1st and will obtain the showcase shows by other means! And why can’t former Austar customers convert their Foxtel service to Telstra?

  4. Leo January 26, 2013 at 8:38 am -

    I save $5 a month with the changes so I’m happy – I don’t care for movies & sport :)
    I wish there was a gay & lesbian channel like Logo with gay content & music!

  5. loppy January 25, 2013 at 5:14 pm -

    Guys I could not find TVN the racing channel on any of the packages. Will it still continue on Fox as I foxtel.com.au/cms/groups/webcontent/@fox/@corporate/@dotcom/documents/webcontent/p_101769.pdf could not find it in any of the packages.

  6. Walt January 25, 2013 at 3:40 pm -

    Mine goes up by $3 a month, but I’ll get all of the movie channels (I’ve been on the “Showtime” package). So I’m very pleased with the change.

  7. Craig January 24, 2013 at 5:23 pm -

    Just got the Foxtel email, my subscription will be cut by $10.95 from March 1st, thats much better than I was hoping for but it still means over $100 per month and that’s not including sports.

  8. Bob January 24, 2013 at 4:23 pm -

    I only watch fox for the NRL
    So i will be cancelling it tomorrow.

  9. JoeBloggs January 24, 2013 at 9:28 am -

    Cassh the thing is you won’t have to pay 18% higher. Which is why I said they’ve done a flat out awful job of selling this because anyone who looks at thinks, holy hell that is a huge increase, how do I cancel.

  10. cjschris January 24, 2013 at 6:35 am -

    It’s crazy that local content on these channels is so low, especially when US channels can create so much content for similar prices.

  11. tihsamikah January 24, 2013 at 5:52 am -

    Canceling Foxtel This morning.

    All I have foxtel for is sport. NRL, Cricket, NFL and NHL. Though this morning, while me and the missus are paying $117 a month, the tv in the bedroom was on reruns of simpsons / futurama / family guy on fox 8 +2, and we wern’t even watching it….

  12. Travis January 23, 2013 at 10:29 pm -

    @David, you can’t record FTA HD channels on the IQ if you have satellite in Vic.

  13. Cassh January 23, 2013 at 8:41 pm -

    I’d have thought that there are a lot of subscribers who like me have the SD Basic + Sport package. This will increase from $61 (45+ 16) to $72 (47+ 25): 18%!
    .

    One way to save money is to suspend your
    service for up to 3 months (costs $5 / month), another is to (politely) give notice of cancellation and either (1) wait for Foxtel to get back to you with a better offer or (2) wait for a (normally short) while until a cheap deal Including free installation comes up.
    If Foxtel have to resort to fudging the truth about price hikes like these they must be in trouble.

  14. johnjet January 23, 2013 at 8:40 pm -

    @hollyy___x Your fee will indeed go down, as you will lo longer be charged the $10.00 for the IQ.

  15. kimbeth January 23, 2013 at 8:32 pm -

    Live sport is the one thing keeping subscription tv viable. However I think it’s a dying business as online services move the HD. With many sports offering season passes and access across so many mediums, how will people continue to see value in subscription tv with its current business model ?

  16. themanfromoz January 23, 2013 at 8:09 pm -

    Just checked Foxtel’s Facebook page and the link to the new pricing :
    foxtel.com.au/cms/groups/webcontent/@fox/@corporate/@dotcom/documents/webcontent/p_101769.pdf

    Guess what Platinum HD now costs the same as all packages added together – $132 per month.
    So instead of a 19% discount on the total cost of purchasing all packages under the ‘Premium’ there is now no discount.

    Dare I say “Rip Off’????

  17. themanfromoz January 23, 2013 at 7:49 pm -

    I’m currently on Platinum HD and to be honest have been considering cancelling because of the below-average movie channel setup now.
    Having done my maths I currently pay $132 per month against $151 of value if you total all the package costs.
    Under the new pricing and selecting all packages the total is $132. Amazing.
    I wonder what the new ‘Premium HD’ package cost will be … my guess is no change at all.
    Pathetic and even more of a reason to stop my subscription.

  18. Jarred January 23, 2013 at 7:42 pm -

    Note to all: I just rang foxtel to clear up a few things and found out that if you have a standard box with ‘Get Started’ and ‘Sports’ pack, then the price increase is only $1 (Get started increase to $2 but Sports drops $1) and not $11 (Get Started increase by $2 and Sports increases by $9) per month like I thought it would be.

  19. MattJ January 23, 2013 at 6:53 pm -

    Just like Craig mentioned first comment. I just got the sport package for 1.5 months. Half mont half price then had to keep for another… But got the packaged to watch the WRC on Speed in HD as couldn’t source it anywhere else and now certainly won’t continue with the subscription for ONE channel!! I don’t want any other sport! I spoke to Foxtel and have told Speed that if I could I’d buy just the 1 channel for the year to follow the sport! Kinda sucks but what can you do! Sport is the most popular package around!

  20. Ann January 23, 2013 at 6:53 pm -

    I am at the point now, where its time t turn off Foxtel and go to digital TV. Its not worth the expense, ads and cut down in programming and jacking prices

  21. Buzz3 January 23, 2013 at 5:52 pm -

    You can understand when things need to change or a price increase but for sport to jump by that much is a bit rough.

  22. hollyy___x January 23, 2013 at 5:17 pm -

    I currently pay $55 per month for Basic + IQ. I’m now wondering why I’m being charged more than what is mentioned above, but hopefully my fees are lowered when the new pricing comes in.

    It should go down to $47 per month…

  23. Cheali January 23, 2013 at 4:59 pm -

    Thanks Josh777 :)

  24. mattcoil January 23, 2013 at 4:30 pm -

    Unless you want to watch sports ( AFL, NRL etc)
    it’s a waste of your money

  25. jules108 January 23, 2013 at 3:45 pm -

    The changes for Foxtel from Telstra customers are explained here: telstra.com.au/tv/download/document/changes-foxtel-2013.pdf

  26. Guy January 23, 2013 at 3:19 pm -

    What about the costs for the multiroom, MyStarHD and HD costs? Do they stay the same or am i going to be slugged even more? I saw the prices for Foxtel are higher and i want to know what is going to happen there.

  27. anthonyqld January 23, 2013 at 3:11 pm -

    Foxtel forces everyone to pay for the AFL channel in their sport package. It a dedicated sports channel, so should be a separate price. When Optus had an AFL channel in the mid-90s they had it as a separate charge – and was also available to people that didn’t have the sport package, so if all you wanted was AFL, you didn’t have to buy SA1,SA2,SA3, and ESPN. Foxtel should have the sports pack at $16, AFL channel at $9. Everyone’s happy. AFL fans that don’t care about other sport wouldn’t have to pay for the other sport channels.

  28. jonasboi January 23, 2013 at 3:04 pm -

    one thing that really annoys me is paying for a box twice, I pay for 1 multi-room// which is also an IQ box, so I get charged for both. How is it legal to charge me for something twice???

    How can the price increase after the merger? there audience got bigger.

    Instead of having shitty channels that show re-runs of the same shows, create a new channel for sitcoms. a new channel for old drama and a new channel for crime dramas (US) ditched Universal and create an Australian channel that shows Aussie programs and movies.

  29. tombo January 23, 2013 at 12:42 pm -

    I have had Foxtel a long time an love it but there promotional program’s are getting boring.free installing, six month free they need something different I thought maybe pick your channels min 20 channels $1channel month something different free to pensioners.with all the extra digital channels no one going over all that going to happen down the track long term users going b hit with increases.

  30. Josh777 January 23, 2013 at 11:24 am -

    @ Cheali – the packages are aligning for Foxtel and Austar subscribers so all channels are in the same packages. Here is the metro package changes ( foxtel.com.au/cms/groups/webcontent/@fox/@corporate/@dotcom/documents/webcontent/p_101914.pdf ) and the regional ( foxtel.com.au/cms/groups/webcontent/@fox/@corporate/@dotcom/documents/webcontent/p_101915.pdf )

  31. Josh777 January 23, 2013 at 11:21 am -

    @ Earthquake – when you are only interested in one or two leagues than purchasing online rights is definitely the cheaper option. But when you’re an all-round sport fan, watching multiple games from multiple leagues a week, then you would be insane for spending something in the ball park over over $1000 a year on online rights when you can pay the same amount and get most top tier sport games live, plus over 80 other channels to surf for when there is no live sport on.

  32. Cheali January 23, 2013 at 10:33 am -

    Does this mean from March we’ll actually get the same packages as Foxtel? I had Austar so now its changed to Foxtel & I’ve looked at the packages for both & their slightly different. Its just Austar with a different name on it so if they’re going to change prices can they at least make it so that everyone gets the same channels in the packages?

    I think with the packages my family gets our price wont even change anyway…

    That looks like a large jump for the sport :/

  33. Earthquake January 23, 2013 at 10:28 am -

    Josh777 I’d rather buy the individual sport pass rather than all this other stuff. I’ve done that with NBL and cricket last year and will be hoping to do the same with NRL when they get their streaming rights issues sorted out.

  34. Josh777 January 23, 2013 at 10:10 am -

    I could see subscribers going off about the Sports pack increasing, and personally I’m not happy about it, but when you look at Foxtel’s sister company Sky U.K. charging over $30AU a month just for Sky Sports 1, 2, 3, 4, Sky Sports F1 and Sky Sports News, than an additional $15AU for ESPN and ESPN America (equivalent of our ESPN2) it makes you feel a bit better seems though we get Fox Sports 1, 2, 3, ESPN, ESPN2, Eurosport, SPEED and Fuel TV for $25. But then you also have to consider the fact that in our basic pack we only get Fox Sports News, Eurosport News, and Sky Racing 1, whereas Sky U.K. offer At The Races, Sky Sports News, Eurosport, Eurosport 2, Trace Sports, ESPN Classic and Extreme Sports (equivalent to our Fuel TV) when subscibing to Entertainment Extra (a $7.50AU extra to the $32AU basic pack). However, for those that then go and compare Foxtel to the U.S. (e.g. DirecTV) and say that they charge $12.50AU for over 30 regional channels and all other major sports channels are in the basic packs (e.g. ESPN), you have to think that over there most leagues have their own broadcasting partner whereas here we have all major leagues shown on one or two networks (e.g. A-League on Fox Sports, NRL on Fox Sports and Nine, etc.) making them more valuable in terms of what they offer compared to those U.S. channels. In sum, $25 a month for sports is reasonable compared to overseas networks.

  35. David Knox January 23, 2013 at 10:03 am -

    My IQ records free to air in Vic. It’s been a while since I looked into the WA / SA issues.

  36. Grantly January 23, 2013 at 9:49 am -

    I hope the new iq will incorporate a free to air tuner like mystar. I’m sure foxtel viewers in SA and WA would like to record free to air

  37. Earthquake January 23, 2013 at 9:42 am -

    I’m currently tossing up whether to get Foxtel simply just for NRL. $72/mth for NRL is a bit much when you can get an online NBL pass for $59/season and cricket is $15/summer on iPad/iPhone.

  38. thedavemiester January 23, 2013 at 9:23 am -

    Sport from $16 up to $25?!! That’s criminal

  39. JoeBloggs January 23, 2013 at 9:17 am -

    They’ll need to do a better job of selling it because at first reading it looks like basic + sport is now $11 a month more expensive.

  40. varvs January 23, 2013 at 9:06 am -

    With ~80% of subscribers having sport; I’m surprised that less than 1% of subscribers will see a price jump considering the $8 price hike on the sport pack.

  41. jules108 January 23, 2013 at 8:48 am -

    How will this affect Foxtel from Telstra subscribers?

  42. djpower January 23, 2013 at 8:46 am -

    Depending on what they do with the Sports Extra package. The price for Setanta could more than double from $8 extra to $17 per month. If thats the case I will not be happy

  43. Jono January 23, 2013 at 8:34 am -

    Surprise surprise, it seems I’m one of the lucky “fewer than 1%”. Essentials + Kids + Sports – which if my sums are correct goes from $77/month to $87/month. I’m a Foxtel subscriber, not Austar so why is my cost changing because of the merger?? Seriously…

  44. Craig January 23, 2013 at 7:55 am -

    So trying to crunch the number (former Austar customer) and mine might go down be $1.

    Currently I pay $45 for the basic package, $25 for the 3 options and $28 for movies.

    So the basic goes up $2 but the movies comes down $3, as far as I can figure.

    I was considering getting the sports back for WRC but at $25 per month so maybe 2 events it’s just not worth it.

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