The launch of 7flix attracted plenty of comment on social media yesterday, but much of it was from viewers hit with technical problems.
Many in regional areas, along with Foxtel viewers, expressed frustration at being unable to find the channel. At the moment 7flix is confined to metro areas and Seven Queensland (regional). But there were also some city viewer experiencing difficulties, complaining of sound problems. TV Tonight received plenty of complaints and questions here.
The channel uses MPEG4 meaning some older MPEG2 capable sets will be unable to access it, without a new set top box (or a newer TV). While other new channels have recently launched including 9HD, these have been with an SD simulcast to avoid viewers missing out.
— Jalisa Gilbert (@JalisaG15) February 28, 2016
7Flix website tells me 'to buy a new TV if you cannot tune 7Flix onto your TV channel' … Two words for you Channel7 – GET STUFFED!
— Janelle (@Bundynelle) February 28, 2016
@SevenNetworkAu How come I get a nice clear picture but no sound on 7flix?
— John Salamon (@salamon_john) February 28, 2016
7Flix is not compatible with my ten year old Samsung Plasma TV. No huge loss
— Mark (@stokegriff) February 28, 2016
@Channel7 You may want to check the closed captions for 7flix as they are not working properly. It hasn't all morning…
— S (@SArielleJones) February 28, 2016
Tried to tune in to #7flix this evening. Mustn't be broadcasting in inner Melbourne yet. ?
— Brilligg (@Brilligg) February 28, 2016
Rather happy that 7flix exists. Not everyone wants to watch reality shows/sports all the time. Though the sound needs to be fixed asap.
— M (@Moni2383) February 28, 2016
Can't see channel number 76,7flix would anyone know why, already auto tuned and nothing, HELP!!!!!
— YoshiLuv (@KoshiJcfan47) February 28, 2016
@SevenNetwork A bit silly to have 7flix require codecs not available on a large number of TVs and STBs. Wonder what the advertisers think??
— Ian_AW (@Ian_AW) February 28, 2016
But others were happy to have the new channel:
— Nicole S (@NicoleCasper74) February 28, 2016
— mabso (@mabso01) February 28, 2016
Omg yaaaas, they’ve got The Amazing Race fast tracked on 7flix at a reasonable hour of the evening. Finally it’s not buried late at night.
— Lee Milton (@LeeMilton) February 28, 2016
— Jennifer Stratton (@jen_stratton) February 28, 2016
The channel is Live streaming via PLUS7 for those wanting to see new episodes of shows such as Once Upon a Time, The Amazing Race, The Muppets and The Mindy Project.
Meanwhile Foxtel has advised, “We’d love to offer 7Flix to our customers through our set top boxes and are currently in discussions with Channel 7 about this.”
The female-skewing channel drew a modest 2.3% share in its first outing.
Seven is offering some: 7flix FAQs here
What is the difference between MPEG2 and MPEG4?
Seven’s main channels are broadcast using MPEG2 whereas Racing.com on Ch78 is MPEG4. MPEG4 is a more efficient format of broadcasting and has the ability to provide better picture quality.
How can I tell if my TV is MPEG4 compatible?
A majority of televisions, set top boxes and PVR’s purchased since 2009 including any devices bearing the Freeview logo will have this capability but those bought prior to 2009 may not support MPEG4. If you are unsure if your current TV supports MPEG 4 you will need to refer to your manual or contact the customer care line for your specific TV brand.
TV’s which do not support MPEG4 are most likely to demonstrate one of the following behaviours :
· Ch76 appears in the channel list, the picture is black and the sound may or may not be ok
· Ch76 does not appear in the channel list at all